Effective Date: 01 Sep 2024
Welcome to LoveSeek, a dating app operated by IT&T Regulation s.r.o., located at Sokolovská 428/130, 186 00 Prague, Czech Republic. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By using LoveSeek, you agree to the terms of this Privacy Policy and, if applicable, the General Data Protection Regulation (GDPR) for users in the European Union (EU) and European Economic Area (EEA).
Account Information: When you create an account on LoveSeek, we collect your email address, name, date of birth, and any other information you choose to provide during the registration process.
Ethnicity: LoveSeek collects information about your ethnicity as an essential part of your profile. This information is used to enhance the matching functionality, allowing users to filter and connect with others based on their preferences. Providing this information helps create a more personalized experience on the app.
Content You Provide: We collect the content you upload, including photos, videos, and profile information. This content may include sensitive personal data.
Usage Data: We collect information about your activity on LoveSeek, including the profiles you view, the messages you send, and your interactions with other users.
Device Information: We may collect information about the device you use to access LoveSeek, including IP address, browser type, and operating system.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on LoveSeek and to analyze usage patterns.
Service Delivery: We use your information to provide and improve our services, including matching you with other users and personalizing your experience on LoveSeek.
Communication: We use your contact information to communicate with you about your account, send you updates, and respond to your inquiries.
Marketing: With your consent, we may use your information to send you promotional materials and offers related to LoveSeek. You can opt out of these communications at any time.
Security and Legal Compliance: We use your information to maintain the security of our services, prevent fraud, and comply with legal obligations.
GDPR Basis for Processing: Under GDPR, we process personal data based on your consent, to perform a contract, comply with legal obligations, or for legitimate interests (e.g., service improvement). You may withdraw your consent at any time.
With Other Users: The content you upload, including your profile information, photos, and videos, will be visible to other users of LoveSeek. You have control over the information you choose to share.
Service Providers: We may share your information with third-party service providers who assist us in operating LoveSeek, such as payment processors, hosting services, and customer support.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.
Business Transfers: If LoveSeek is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Access and Correction: You have the right to access and update your personal information at any time by logging into your account.
Data Portability: You can request a copy of your data in a machine-readable format.
Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions under the GDPR, such as compliance with legal obligations.
Right to Restrict Processing: You may request that we restrict the processing of your data in specific circumstances (e.g., when you contest the accuracy of your data).
Right to Object: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
Withdraw Consent: If the processing of your data is based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: If you believe your rights have been violated, you may lodge a complaint with the supervisory authority in your country.
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your information may be transferred to and processed in countries other than your country of residence, including the Czech Republic, where our servers are located. If you are located in the EU or EEA, we ensure that your data is adequately protected during such transfers by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs) or ensuring the receiving country has an adequacy decision from the European Commission.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
LoveSeek is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on LoveSeek and updating the "Effective Date" at the top of this policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at::